Case Study – Bristol Cleaning

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Case Study – Bristol Cleaning

A client that software guru helped a few years back was Bristol Cleaning, a window cleaning company established in Calgary, Alberta.

When software guru first assessed their workflow, Bristol Cleaning was a growing concern. They were using excel spreadsheets for almost everything – quote sheets, job sheets billing and accounting – a combination of one-off, weekly round-up and monthly round up spreads.

Whilst this worked reasonably effectively for a few jobs, it’s not difficult to see that this didn’t scale well. When BC got more clients, further work, and more staff, organizing the amount of files, alone, was a real headache. All these separate files to be cross-checked and managed. Work was lost, unpaid invoices weren’t always chased, and occasionally teams would be late for the jobs. Things had to change.

software guru was able to see that during a workflow, the same basic set of data – work-required (amount and size of windows), and site address – was carried along the process, from quote to job sheet, to bill, with extra info being added – team, scheduled time, cost, etc.

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An access database was developed. This improved scheduling immensely. At the click of a mouse, free slots on a weekly schedule could be found, and assigned jobs. Unpaid bills could be automatically flagged. Previous customer’s details could be found quickly, so re-quoting could be done remotely, and more visits scheduled.

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A set of unwieldy manual processes was turned into an efficient all-in-one solution for scheduling, billing, and staff payroll. And the workflow of the company didn’t change!– the application reflected the successful workflow– but time was saved and fewer mistakes were made; thus enabling Bristol Cleaning to grow even bigger as a company, becoming the largest single window cleaning company in Calgary.


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Our working method

In many cases, a company think’s they have an issue or an area for improvement, but they’re not sure how serious it is, or how to go about addressing it. In this case, our recommended approach is as follows:

Our preferred Working Method

Anywhere in Northern Nova Scotia, software guru can visit your company on-site, and for a small fixed fee, will evaluate all your business processes and dataflow between business systems. This normally takes one day. We then go away and generate a report on your business’s dataflow, highlighting its strong points and weak points.

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Software Report

Within a week, you’ll have a report that outlines your main business systems, and presents each software system with a set of scores in categories such as efficiency, maintainability, running costs, life-stage, useability, knowledge base, and so on.

The report also contains a list of recommendations, also scoring them in severity. All this, for a small fixed-fee. It’s that simple. Rather like a home inspection, only for your business’s data processes.

Recommendations

The report makes recommendations for the business, details all the benefits, and estimates timescales and costs. These recommendations can be acted on by the business, or not; you are under no obligation. Possible recommendations include areas to focus on, systems to improve, but more importantly, the recommendations will be specific to your business, explained in detail, and achievable.

Typical recommendations will include upgrades to existing software, small or large in scope, additional software and or computer systems, either off the shelf or custom, implementation of backup systems or procedures, changes to the network or other infrastructure, changes to business procedure, staff training.

If the recommendations are followed, your dataflow will be more efficient, robust, and less prone to errors; so your business will become more profitable and adaptable. You have everything to gain and nothing to lose, so book an appointment today!

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Or

We can be engaged in any other capacity. Maybe you already know what you want, or you just need some help with a project. You’re the boss, and we can be flexible to suit your needs. So call or email us today and see how we can help.


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Data Automation

Would you be surprised to know that well-established companies waste many hours on inefficient, costly, error-prone manual processes? Maybe you’ve worked for companies that do things by hand, where they should be done on a computer. Maybe you’re working at one right now.

What is dataflow?man_at_comp

Each business has a dataflow. They import data in the forms of orders, scheduling, invoices, they export data such as payrolls, purchases, inventory. Everything in between handles the flow of data.

Computers, databases and software systems mange that data as it travels through: a set of business rules change or replicate the data; and a set of workflow stages occur where decisions are made.

As these workflows evolve throughout the life of a business, quick-fixes can be put in place where a software system or modification is required. These manual quick-fixes are often designed as temporary, but can be left in place for many years. They are dataflow gaps and can cause severe issues.

What’s wrong with dataflow gaps?

Whilst useful, and necessary, they are the Achilles heel of a successful business. Problems can include:

  • Staff waste hours on repetitive tasks, costing the business money
  • Reaction to new information takes time (as things have to be reentered) reducing business opportunity and slowing sales
  • Errors can creep in: humans make mistakesicon2
  • Data can be lost

How to remedy these inefficient, costly, error-prone dataflow gaps?

software guru can help you. We can create custom software solutions, or make modifications to your existing software systems, whichever’s appropriate. Whatever we do for you, you’ll end up loving – our solutions help you:

  • Save wasted hours on repetitive tasks
  • Reduce turnaround time for company processes
  • Add value to your workflow
  • Reduced potential for costly errors
  • Add accountability, visibility and controllers
  • Feel confident that your vital data is safe

It’s that simple! Book your appointment today. The serve clients across Northern Nova Scotia.

We can help you Automate today


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