Category Archives: software solutions

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Business Analysis

BA, or business analysis is the practise of finding, specifying and implementing solutions to business operational needs. It’s the nuts and bolts of what we do at software guru, so it’s high-time we blog about it.

A Business Analyst is someone who is inside an organisation, or a consultant, who examines business processes, taking particular attention to data flow and storage. He or she then identifies areas for improvement, often recommending software systems to fit business and data management needs.

Our magic-bullet approach at software guru is simple:

  • First we will try to find software that’s off-the-shelf (COTS) to fit the client’s needs. This is often the most cost effective way to go. If a company has already developed software that handles the tasks they perform, we do not have to develop custom software, saving the client time and money.
  • Sometimes, using off-the-shelf software is like trying to fit a square peg in a round hole. If this is the case, software guru can develop interfaces and custom scripting to round off the edges of the square peg and make it work for the client’s specific needs. This has proven a very efficient method for many clients.
  • If customization of existing software proves too much of a stretch, or still won’t fulfill a client’s complete needs, the third option is to develop a tailored software solution. The advantage of selecting software guru, is that we’re not just trained business analysts, but we’re experts in developing software, so we can quickly and cost-effectively develop complete software business systems. Sometimes, only small applications are needed. Costs won’t spiral out of control, because software guru puts the client first, and only develops what they need.
  • Obviously, a lot of clients have existing software systems. In many cases it’s easier to work with incumbent software and upgrade/expand/modify/customise it, or develop add-on software, to fulfil all the business goals. This is a great way to go, and sometimes a client is happy with 90% of their existing software, but they need us to provide the extra 10% of functionality.
  • Once software guru has done its thing, the business will be more efficient, and so more profitable than before. Often clients are able to pay for software guru’s services within months of implementation from increased revenues and profits.

Call software guru today for a business analyst consultation – (902) 302-0460

As with many things, there are good and bad business analysts. A good business analyst is flexible enough to handle whatever is thrown at them, and have skills in strategic planning, marketing, process improvement, data management, and policy development. At software guru we can do all this and more. In looking at your complete operation from purchases through to sales and payroll, we cover a wide range of business consultancy solutions. The solutions we implement for you will make sense, save hours, and make your data to day job more pleasant, providing you with confidence. It’s a bold claim, but one we can back up with many testimonials. We’re here to help your business become more efficient and competitive, so call us today and start your journey to greater productivity.


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How to Choose a web designer

Often software guru consults on a project where web design is a feature. A business could be launching a new product, or it could be a time to freshen up their website, to pull it kicking and screaming into the 21st Century with responsive design and links to social media and SEO friendly, and all that good stuff.

The scope of web design is so large, and not always but often, a client will come to us thinking they want one thing, only to find, after we show them all the options, they really want something else.

So, you have a need for a website. How can you find a designer to help you?

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Start from ground up

Dig deep and find out what the purpose is for this website. Ask yourself questions such as:

  • Who is the audience for this site?
  • What kind of visitor do you want to attract?
  • How much interaction does it need with social media?
  • How dynamic does the content need to be?
  • What is the core message you need to get across?
  • What are the must-haves for the website
  • How often will you want to update pages?
  • How many people will be uploading content?

Hopefully, the answers to these questions will naturally lead to a specification for what the website should do.

Preparation

Now you can start to flesh out copy – the content of your website – and gather high-quality images such as photography and graphic design. Some web-designers can cover this whole process, and this is the preferred approach for software guru. We will figure out what your specification is via one-to-one sessions and we’ll work with you to write the copy and source the images (typically a combination of stock photography and a custom photoshoot). Other web designers will simply add content you’ve provided on to a set of static html pages.

This is an important step. Many factors will come into play. Your budget, how many pages you need, how much spare time you can invest in photography? What equipment and technical knowledge do you have? You can’t try to fit a round peg in a square hole, so find out about the designers modus operandi and narrow down your choice to ones who will work the way you need.

Evaluation

So, how do you evaluate a web-designer? Typically, a client might start with a google search. Maybe they’ll also search in their location. It’s often desirable to have a designer near you. Especially if you intend to engage them for photography or video production work also. But it’s not mandatory. Nowadays you can work with a company remotely. You can manage meetings successfully over Skype or Facetime, and you can handle remote computing sessions with tools such as TeamViewer. software guru is based in Cape Breton, Nova Scotia, and we work with a lot of local businesses successfully, but also we have many satisfied global clients.

So, you review the top four or five in your google search. It’s important to not just look at the first one or two. Oftentimes, they will be the ones that have paid for SEO and advertising and they will have to recoup their costs through higher prices. As with appointing anyone to provide a service – from hiring a carpenter to a lawyer, you’re going to want to look at several to get an idea of what’s a fair price.

software guru makes this part easy. We provide packages with set prices. The basic package starts at $1500 and provides 4 pages with responsive design, gallery photo function and blog and news features. Our interactive package is $2500 and there are also a business and application packages. For full details email info@softwareguru.ca.

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differing websites developed by the software guru – a snazzy fitness application and a traffic security system

Always check their work. The first example is of course their own website. If that’s poorly designed, it’s difficult to imagine how they will do a better job on your project. Often there will be links to other work they have done, so check their portfolio of work and testimonials if they have any. In some cases, it might not be the quality of work that deters you. It might be a case of their style doesn’t suit. The examples of their work might all be from the book publishing industry, but you want a farming website. software guru has been lucky enough to work on a lot of varying projects and can take on small and big tasks alike, but some web designers are narrowly focussed on a industry or style, and that may not be what you’re looking for.

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We have worked on a number of different websites, some of which are listed below:
D’Escousse Civic Improvement Society
Bristol Cleaning
The Groundswell
Just Coast
Pacesafe
Software Guru
and many more…


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Custom Software

What does Custom software mean?

Custom Software, sometimes called bespoke or tailored software, is software developed for one particular purpose, normally for one particular user. That’s not to say custom software, once developed, cannot find a broader use.

Every business is different: the market in which it operates, its customers, and above all, its product, makes it unique. A company’s processes are owned by it, and are streamlined for efficiency to best aid that company. It makes sense to imagine that a company’s software requirements also will be unique. This is where custom software comes in.

Many companies will require a piece of software for payroll, a piece of software for scheduling, emailing, documentation, and so it goes on. These packages are available as off-the-shelf (or COTS) software, and can be customized to a certain extent to fit the individual needs of the business, sometime easily, sometimes with help from the supplier or a third party.

Where those off-the-shelf-solutions don’t perform all the functions the business needs, a plug-in can be purchased. This is the simplest form of custom software. Many plugins are available for all kinds of software applications, from email to internet browsing and other business software. Where a plug-in isn’t available, software guru can create one for you.

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How can software guru help?

Sometimes stand-alone custom software is needed, to join two or more COTS packages together, via data links, or to support a particular task.

software guru has created custom software to remove images from traffic cameras, to schedule training tasks, to manage contract data, to automate email responses, and many many other purposes.

The development of custom software by the software guru has made otherwise impossible tasks possible, or in some cases existing manual tasks much easier and more efficient (turning hours into minutes).

software guru in a nutshell

  • We evaluate computer infrastructure, including: software systems, data-flow, business processes, computer systems, databases, data collection, storage, and output.
  • We can create a report for you, outlining your key processes, highlighting strong areas and areas for improvement, explaining actionable items.
  • We can develop custom software to improve your business workflow, and processes, helping to reduce manual errors, and improve efficiency, by adding or enhancing systems
  • Everything service we offer is cost effective for your business, saving you money.

Call or email us today!


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Case Study – Bristol Cleaning

A client that software guru helped a few years back was Bristol Cleaning, a window cleaning company established in Calgary, Alberta.

When software guru first assessed their workflow, Bristol Cleaning was a growing concern. They were using excel spreadsheets for almost everything – quote sheets, job sheets billing and accounting – a combination of one-off, weekly round-up and monthly round up spreads.

Whilst this worked reasonably effectively for a few jobs, it’s not difficult to see that this didn’t scale well. When BC got more clients, further work, and more staff, organizing the amount of files, alone, was a real headache. All these separate files to be cross-checked and managed. Work was lost, unpaid invoices weren’t always chased, and occasionally teams would be late for the jobs. Things had to change.

software guru was able to see that during a workflow, the same basic set of data – work-required (amount and size of windows), and site address – was carried along the process, from quote to job sheet, to bill, with extra info being added – team, scheduled time, cost, etc.

workflow

An access database was developed. This improved scheduling immensely. At the click of a mouse, free slots on a weekly schedule could be found, and assigned jobs. Unpaid bills could be automatically flagged. Previous customer’s details could be found quickly, so re-quoting could be done remotely, and more visits scheduled.

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A set of unwieldy manual processes was turned into an efficient all-in-one solution for scheduling, billing, and staff payroll. And the workflow of the company didn’t change!– the application reflected the successful workflow– but time was saved and fewer mistakes were made; thus enabling Bristol Cleaning to grow even bigger as a company, becoming the largest single window cleaning company in Calgary.


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Our working method

In many cases, a company think’s they have an issue or an area for improvement, but they’re not sure how serious it is, or how to go about addressing it. In this case, our recommended approach is as follows:

Our preferred Working Method

Anywhere in Northern Nova Scotia, software guru can visit your company on-site, and for a small fixed fee, will evaluate all your business processes and dataflow between business systems. This normally takes one day. We then go away and generate a report on your business’s dataflow, highlighting its strong points and weak points.

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Software Report

Within a week, you’ll have a report that outlines your main business systems, and presents each software system with a set of scores in categories such as efficiency, maintainability, running costs, life-stage, useability, knowledge base, and so on.

The report also contains a list of recommendations, also scoring them in severity. All this, for a small fixed-fee. It’s that simple. Rather like a home inspection, only for your business’s data processes.

Recommendations

The report makes recommendations for the business, details all the benefits, and estimates timescales and costs. These recommendations can be acted on by the business, or not; you are under no obligation. Possible recommendations include areas to focus on, systems to improve, but more importantly, the recommendations will be specific to your business, explained in detail, and achievable.

Typical recommendations will include upgrades to existing software, small or large in scope, additional software and or computer systems, either off the shelf or custom, implementation of backup systems or procedures, changes to the network or other infrastructure, changes to business procedure, staff training.

If the recommendations are followed, your dataflow will be more efficient, robust, and less prone to errors; so your business will become more profitable and adaptable. You have everything to gain and nothing to lose, so book an appointment today!

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Or

We can be engaged in any other capacity. Maybe you already know what you want, or you just need some help with a project. You’re the boss, and we can be flexible to suit your needs. So call or email us today and see how we can help.


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What is software guru all about?

softwareguru.ca is a software consultancy that specialises in helping companies streamline existing processes and create new automatic processes. We are based in Cape Breton, Nova Scotia.

Your data is your asset

Data is a very valuable asset in any company, and often undervalued. In many companies, processes evolve organically from existing procedure, often creating an unmaintainable rats-nest of systems and procedures, badly documented, with several possible points of failure, with manual steps, random spreadsheets, paper forms, and error-prone manual data entry.

Whilst these temporary solutions work in the short term, they shouldn’t be relied upon in the long term. They are prone to error, are not robust, and do not scale well.

What can the guru provide?

software guru can help. We analyse your software systems, their dataflow, and your workflow and create a tailored report of recommendations. We typically suggest a combination of off-the-shelf software, additional data scripting, and bespoke software and database applications.

creating seamless data processes for business workflow

Our philosophy, is not to reinvent the wheel, so if existing off-the-shelf software can be used, there’s no need to create bespoke software. Sometimes it’s necessary to create small bespoke software to customise, update, or link existing systems. Other times it’s necessary to create a new software application. Every client is different, and there is no one answer.

It’s not always necessary to redesign a system. The emphasis is on making the unmaintainable maintainable, and the manual automatic – many times this can be achieved by augmenting  existing systems to close manual gaps.

Often several solutions varying in predicted costs and coverage will be suggested. A complete tailored heterogenous solution will fully automate your key processes.

Why us?

software guru has a wealth of experience in developing, installing, testing and maintaining a range of computer systems to suit client’s requirements, and can do so at a competitive rate and timescale unmatched by other software solution providers.

Once implemented, you’ll find the solution will add other benefits such as accountability, data analytics, and other useful features that your incumbent methods may not be capable of providing.

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Call us for a quote today. Your business’s software needs us!


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Data Automation

Would you be surprised to know that well-established companies waste many hours on inefficient, costly, error-prone manual processes? Maybe you’ve worked for companies that do things by hand, where they should be done on a computer. Maybe you’re working at one right now.

What is dataflow?man_at_comp

Each business has a dataflow. They import data in the forms of orders, scheduling, invoices, they export data such as payrolls, purchases, inventory. Everything in between handles the flow of data.

Computers, databases and software systems mange that data as it travels through: a set of business rules change or replicate the data; and a set of workflow stages occur where decisions are made.

As these workflows evolve throughout the life of a business, quick-fixes can be put in place where a software system or modification is required. These manual quick-fixes are often designed as temporary, but can be left in place for many years. They are dataflow gaps and can cause severe issues.

What’s wrong with dataflow gaps?

Whilst useful, and necessary, they are the Achilles heel of a successful business. Problems can include:

  • Staff waste hours on repetitive tasks, costing the business money
  • Reaction to new information takes time (as things have to be reentered) reducing business opportunity and slowing sales
  • Errors can creep in: humans make mistakesicon2
  • Data can be lost

How to remedy these inefficient, costly, error-prone dataflow gaps?

software guru can help you. We can create custom software solutions, or make modifications to your existing software systems, whichever’s appropriate. Whatever we do for you, you’ll end up loving – our solutions help you:

  • Save wasted hours on repetitive tasks
  • Reduce turnaround time for company processes
  • Add value to your workflow
  • Reduced potential for costly errors
  • Add accountability, visibility and controllers
  • Feel confident that your vital data is safe

It’s that simple! Book your appointment today. The serve clients across Northern Nova Scotia.

We can help you Automate today


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